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Sales Operations Manager (Salesforce)

Job Title: Sales Operations Manager (Salesforce)
Contract Type: Permanent
Location: London
Industry: Salesforce
Reference:
Contact Name: Matt Hill
Contact Email: matt.hill@nvisiontalent.co.uk
Job Published: 12 April 2019

Following a recent Salesforce implementation, this is a fantastic opportunity for a talented Sales Operations Manager to learn new skills and further your career. You'll take charge of a greenfield CRM system that spans multiple sales and customer service teams. 

The plan is to integrate the Salesforce Marketing Cloud in the coming months; this will be a key project for you.

You should have proven experience as a Salesforce Administrator and a good understanding of how to translate business requirements and processes into technology.

 

Reporting to the Sales and Marketing Director, you will be responsible for:

  • Managing the roadmap, development and maintenance for Salesforce CRM across multiple territories
  • Analysing business processes and converting these into Salesforce
  • Leading Salesforce strategy for Edenred, aligning it with wider business growth strategies
  • Creatively translating disparate data into visually aesthetic, user-friendly infographics, dashboards, and reports
  • Creating best practices
  • Liaising and influencing senior stakeholders to drive engagement with Salesforce

 

Essential Skills:

  • Strong understanding of Salesforce practices and development
  • Proven track record of developing CRM strategies and gaining support from senior stakeholders
  • Ability to influence and collaborate across the organisation to drive results
  • Ability to think strategically, while being able to implement tactical plans
  • Proven strong technical and functional experience with Salesforce
  • Analytical skills to demonstrate measurable KPIs aligned to business objectives
  • Strong relationship building and communications skills


Desired skills:

  • Salesforce Certified Administrator (ADM 201)
  • Presentation and report writing skills
  • People management experience

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